COVID-19 UPDATES

Mondial is no different to every other company struggling to provide an exceptional client delivery service, remotely! Whilst our office is locked down and moving forward we have enthusiastically embraced the digital age.

From April, 2020, where client engagement is given remotely we are actively using processes which allow our clients to receive paperwork that they can digitally sign, even on their smartphones! The platform we are using to do this is called SignNow [www.signnow.com],

 

 

 

 

 

Our offices are open, but for now we are not receiving clients at them – we have a skeleton staff in place to process business and receive documents. If you need to visit us with paperwork please note that we are open from 9:00 – 1:30 [Sunday – Thursday] during Ramadan. If you visit us to deliver paperwork you will be asked by our receptionist to leave this on the coffee table, please do not leave any paperwork if there is no one at reception – please wait as this will only be a temporary absence.

 

Please find details below on Security, however, in practical terms, if you are required to sign a document digitally you will be sent an email from someone@mondialdubai.com via SignNow. When you receive this and click through, you will be asked to create an account which you don't need to do. Simply follow the online instructions and SignNow takes care of the rest! Mondial will receive the form duly signed by all parties in the blink of an eye.

HOW SECURE IS SIGNNOW?

The short version is that SignNow is used and trusted by 40% of the Fortune 1,000, and huge contracts like mortgages and Deron William’s $98M NBA contract.  

The longer version is: Security and privacy are extremely important to SignNow. SignNow has a strong background in IT security and SignNow has established itself as a highly secure and efficient e-signature platform for any kind of organisation. With industry leading features like Advanced Threat Protection and Link protection, SignNow keeps your documents as safe and secure as possible.

In most cases, documents stored in SignNow are actually safer than those stored on your computer. We use secure methods including Secure Sockets Layer (SSL) and AES-256 bit encryption and we do not store plaintext passwords, only one way encrypted passwords.

We have a team of engineers that continuously work to improve our products security and harden our software from attack against hackers. SignNow uses the best tools and practices available to build our software. Your documents are backed-up, stored securely, and password-protected.

SignNow is also SOC 2 Type certified, which focuses on a business’s non-financial reporting controls as they relate to security, availability, processing integrity, confidentiality, and privacy of a system. Additional security features include multiple networks for efficiency and speed, document audit log for each and every document, and digital certificate technology, to name a few.

SignNow is also eIDAS compliant as SSAE 16 Professionals has confirmed SignNow complies with Section 4 – Electronic Signatures, Article 25. The electronic signatures produced by SignNow shall not be denied legal effect and admissibility as evidence in legal proceedings solely on the grounds that it is in an electronic form or that it does not meet the requirements for qualified electronic signatures. Furthermore, SSAE 16 Professionals has confirmed SignNow complies with Section 4 – Electronic Signatures, Article 26. The electronic signatures produced by SignNow are uniquely linked to the signatory or natural person who creates an electronic signature; capable of identifying the signatory; created using electronic signature creation data that the signatory can, with a high level of confidence, use under his sole control; and linked to the data signed therewith in such a way that any subsequent change in the data is detectable.

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Office 110, Pinnacle Building, Al Barsha 1, PO Box 50060, Dubai, UAE

Email: clientservices@mondialdubai.com

Tel: +971 4 382 0300

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© 2019 Mondial [Dubai] LLC